Phone: 13 74 68   Website: www.qld.gov.au/housing/renting/rent-assistance/rentconnect

The RentConnect service helps Queenslanders find and apply for a place to rent. This service may help you if you’re struggling to access the private rental market due to non-financial barriers, such as - limited rental history - a lack of skills, knowledge or understanding of how the private rental market works - a lack of documents required for private rental applications. RentConnect provides a range of information and practical assistance to help you overcome these barriers.

Phone: 13 74 68   Website: www.qld.gov.au/housing/renting/rent-assistance/nras

The National Rental Affordability Scheme (NRAS) aims to - reduce rental costs for low to medium income households and increase the number of more affordable rental houses. To become a registered prospective tenant under the NRAS in Queensland, eligibility criteria apply. To register, contact the Queensland Government.

Phone: 1300 744 263   Website: qstars.org.au/

The Queensland Statewide Tenant Advice and Referral Service (QSTARS) helps Queensland tenants understand and exercise their rights and responsibilities under the Residential Tenancies and Rooming Accommodation Act 2008. QSTARS can provide advice and help you to - understand your tenancy rights and responsibilities - resolve a tenancy issue - talk to your lessor or agent - write a letter or fill in tenancy forms - attend or prepare for a Queensland Civil and Administrative Tribunal tenancy hearing. This service is funded by the Queensland Government and managed by Tenants Queensland and delivered in collaboration with partner organisations across Queensland.

Phone: 13 74 68   Website: www.qld.gov.au/housing/renting/rent-assistance/bond-loan/bond-loan-rental-grant-guide

A Bond Loan is an interest-free and fee-free loan to cover the rental bond when you move into private rental accommodation. The loan amount is a maximum of 4 weeks rent and must be repaid. Bond loans are available to eligible people only. Bond Loan Plus is an interest-free and fee-free loan to cover the rental bond plus an amount equal to 2 weeks rent for the property you want to rent. The loan amount is a maximum of 6 weeks rent and must be repaid. A Rental Grant is a one-off grant of 2 weeks rent for people in a housing crisis. It helps pay for the cost of moving into private rental accommodation. Rental Grants are available to eligible people only.

Phone: 13 74 68   Website: www.qld.gov.au/housing/public-community-housing

Social housing is available to provide housing stability to vulnerable people who aren’t able to access and sustain housing in the private market. You must meet eligibility criteria to receive social housing.

Phone: 1800 474 753   Website: www.qld.gov.au/housing/emergency-temporary-accommodation/homeless-persons-information-qld

Homeless Hotline is a phone information and referral service for people who are experiencing homelessness or are at risk of homelessness. Homeless Hotline helps - single people aged over 16 - mothers with children - fathers with children - families - couples - those experiencing homelessness or at risk of homelessness. When you call, they will provide information about where you can find support, accommodation, meals or showers. In some cases you may be referred to other services to help you further.

Phone: 13 74 68   Website: www.qld.gov.au/housing/buying-owning-home/maintenance-modifications/maintenance-assistance/home-assist-secure

Home Assist Secure is a service for Queenslanders aged 60 years and over, or people of any age with a disability, who can’t undertake or pay for critical home maintenance without assistance. This service provides safety-related information, referrals and subsidised assistance. Your local Home Assist Secure service can provide information about - home maintenance - repairs - minor modifications - safety and security upgrades - other assistance that the Queensland Government provides. Staff can also help you to employ tradespeople to do repairs or modifications and plan future work. Eligibility criteria apply.

Phone: 1800 200 422   Website: www.myagedcare.gov.au/

If you need help to enable you to stay living at home in your community, there are services that may be able to provide support. My Aged Care provides information about disability, aged care and other support services for people who are 65 years or older and their carers. If you are no longer able to live in your own home, aged care homes can provide quality care and services in a safe environment. There are varying levels of services offered in aged care homes. Some provide continual nursing care, while others provide mainly accommodation and personal care, with occasional nursing care. Some homes specialise in looking after people with specific needs, such as people with dementia. Some homes also provide palliative care for people who have a life-limiting illness to maintain the best possible quality of life. The first step to accessing federal government-funded aged care services is to call My Aged Care.

Phone: (07) 3214 6333   Website: caxton.org.au/how-we-can-help/qrvpas/

The Queensland Retirement Village and Park Advice Service is a free legal service for people who live, or wish to live, in a retirement village or manufactured home park. The service is part of the Caxton Legal Centre Inc, and was formerly called the Park and Village Information Link, or PAVIL. This service can help you - understand your rights and responsibilities under the Retirement Villages Act 1999 (Qld) and the Manufactured Homes (Residential Parks) Act 2003 (Qld) - get the knowledge and skills to present your interests to village and park operators, and resolve disputes - get access to appropriate legal information and advice.