Phone: 13 43 25 84   Website: www.qld.gov.au/health/contacts/advice/13health

For health advice, including an over-the-phone nurse assessment of your symptoms call 13 HEALTH (13 43 25 84). 13 HEALTH (13 43 25 84) is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call. 13 HEALTH provides qualified health advice—it is not a diagnostic service and should not replace medical consultation. In an emergency always dial 000.

Website: www.qld.gov.au/health/contacts/service-finder

For doctor appointments, medical advice and to get information on testing, including results and testing locations call your local doctor or search online for a GP. Telehealth consultations may be available.

Phone: 1800 173 349   Website: www.qld.gov.au/community/disasters-emergencies/queensland-disasters/novel-coronavirus-covid-19

If you are in quarantine and need food or other essential supplies, call the Community Recovery Hotline: 1800 173 349.

Phone: 132 468   Website: www.servicesaustralia.gov.au/individuals/news/more-financial-support-people-affected-coronavirus

If you need information about the Australian Government’s support for people impacted by COVID-19, including Economic Support Payments and allowances for people who are in self-quarantine and can’t work, visit the Services Australia website or call 132 468.

Phone: 1800 020 080   Website: www.health.gov.au/contacts/national-coronavirus-helpline

Call this line if you are seeking information on Coronavirus. The line operates 24 hours a day, seven days a week.

Phone: 1800 200 422   Website: www.myagedcare.gov.au/

If you are receiving My Aged Care services contact your service provider to seek support in the first instance. If you require assistance to find the contact number for your service provider, call the Seniors Enquiry Line on 1300 135 500. Alternatively, you can call the My Aged Care contact centre on 1800 200 422.

Phone: 1800 800 110   Website: www.ndis.gov.au/contact

If you are receiving NDIS services contact your service provider to seek support in the first instance. Alternatively, you can all The NDIS Contact Centre on 1800 800 110.

Phone: 13 11 14    Website: www.lifeline.org.au/get-help/topics/mental-health-and-wellbeing-during-the-coronavirus-covid-19-outbreak

It is extremely important to seek out help if you feel you need it. Lifeline is there to offer support to you and listen. Lifeline are committed to ensuring their services continue as normal during this time. • 13 11 14 will continue to be operating 24 hours a day, 7 days a week • Lifeline Text 0477 13 11 14 will continue to operate 6pm – midnight (AEDT), 7 nights a week • Lifeline webchat will continue to operate 7pm – midnight (AEDT), 7 nights a week

Phone: 1300 22 4636   Website: www.beyondblue.org.au/the-facts/looking-after-your-mental-health-during-the-coronavirus-outbreak

Beyond Blue will offer free counselling by mental health professionals for all people in Australia 24/7, both online and over the phone. It will also provide free and easily accessible information and advice around coping with COVID-19, isolation and connection, workplace and financial hardship, and how best to support the mental health of loved ones. The service will be continually updated with new information, and enhanced with other tools and supports, over the coming weeks and months.

Website: www.qld.gov.au/housing/emergency-temporary-accommodation

Information and links to services offering emergency and temporary accommodation.

Phone: 1800 55 1800   Website: kidshelpline.com.au/coronavirus

If you're feeling stressed, worried or anxious, Kids Helpline is here for you. They have been a bit busier than usual, so there might be a longer wait to speak to a counsellor.

Phone: 1800 811 811   Website: www.dvconnect.org/womensline/

DVConnect Womensline is a statewide telephone service offering free professional and non-judgemental telephone support to women who are experiencing domestic or family violence. They can help women obtain safe refuge accommodation, confidential counselling and referral to other services. 24 hours a day, 7 days a week.

Phone: 1800 600 6363   Website: www.dvconnect.org/mensline/

DVConnect Mensline is a statewide telephone service offering free confidential counselling, referral and support to men affected by domestic and family violence. 9am - 12 midnight, 7 days a week.

Phone: 1800 737 732   Website: www.1800respect.org.au/

1800RESPECT is a national service providing confidential information, counselling and support to people impacted by sexual assault, domestic or family violence and abuse. 24 hours a day, 7 days a week.

Phone: 1300 651 192   Website: www.eapu.com.au/

The Elder Abuse Prevention Unit promotes the rights of older people to live free from abuse. It operates Queensland's Elder Abuse Helpline, which is a first port-of-call for support, referrals and information. It provides free assistance to anyone who experiences, witnesses or suspects the abuse of an older person by someone they know and trust. When you call the helpline, you may remain anonymous if you choose. Your call will be confidential and staff will operate with an older person focus, giving you the time to talk things over at your own pace. The helpline is not a crisis line, reporting agency, investigation service and does not undertake case work, however we may be able to refer you to agencies who do all of those things.

Phone: 1300 659 467   Website: www.suicidecallbackservice.org.au/

Phone and online counselling is seen by many to be a helpful alternative to traditional face-to-face counselling because of its less confronting approach. Their professionally trained counsellors have specialist skills in working with suicide-related issues and they can help you to work through the pain and distress you may be feeling. In an emergency read their advice for what you can do if you are with the person at risk, or if the person at risk has called you. If someone’s life is in danger or there is an immediate risk of harm, call emergency services on 000.

Phone: 1800 650 890   Website: headspace.org.au/eheadspace/connect-with-a-clinician/

eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional. Visit the eheadspace website or call 1800 650 890. If you are in an emergency situation or need immediate assistance, contact emergency services on 000. If you need to speak to someone urgently, call Kids Helpline 1800 55 1800 or Lifeline 13 11 14.

Website: education.qld.gov.au/student/Documents/coronavirus-fact-sheet-for-parents-and-carers.PDF

This fact sheet by the Department of Education contains tips to help parents and carers have calm conversations with their children about Coronavirus – ensuring they have accurate information and their mental health and wellbeing is supported.

Website: education.qld.gov.au/curriculum/learning-at-home

For students at home, teaching and learning resources are available through the Department of Education's learning@home website.

Website: qed.qld.gov.au/about-us/news-and-media/novel-coronavirus/frequently-asked-questions-for-parents

Frequently asked questions for caregivers relating to school, kindergarten and day care provided by the Department of Education.

Website: www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/translated-coronavirus-covid-19-resources

A list of resources about COVID-19 in other languages. The resources include fact sheets, guidelines and other publications.

Website: www.accc.gov.au/consumers/consumer-rights-guarantees/covid-19-coronavirus-information-for-consumers?fbclid=IwAR2f234OZU_yd-AV1r7aIa2GalUBq09eQ2IVLW9z1xhH4Y3DFptyYNRECYY

On this page by the ACCC you will find the latest information on consumer rights, travel and event cancellations in relation to COVID-19. This will be updated regularly as new guidance is available.

Website: www.federalcircuitcourt.gov.au/wps/wcm/connect/fccweb/about/covid/covid-faq/

Information for parents and carers going through the Federal Circuit Court.

Website: raisingchildren.net.au/guides/coronavirus-covid-19-guide

Information for parents and carers on coronavirus (COVID-19) and protective hygiene, plus tips to help you and your family cope.

Website: www.qld.gov.au/community/cost-of-living-support/emergency-relief-program

The Emergency Relief Program provides financial and/or material support to Queenslanders in financial crisis. The program provides support such as food vouchers, food parcels and third-party payments for vulnerable Queenslanders, and aims to prevent future financial crisis by referring people to appropriate financial and social support services. If you are struggling with unexpected financial pressures, and requiring financial support, you can seek assistance from one of the Emergency Relief services listed on the website link above.

Website: www.australia.gov.au/

This site is regularly updated to give you the latest Coronavirus news, updates and advice from government agencies across Australia.